Frequently Asked Questions

Welcome to our FAQ Page


Visa, Master Card, Amex, Google Pay, Apple Pay, PayPal 

Canadian Dollars 


Yes, we have a 30 day return policy.

If you really, truly don't like our product within 30 days of purchase, please email us and we will arrange a refund.To return your product, mail your product to:

Chin Whiskers Grooming Co. Box 1418 Okotoks Alberta CA T1S 1B4


We ship anywhere in Canada & the United States 

All orders will ship within 1-2 business days  

Yes, you can select Expedited Shipping at checkout 

Once your order is shipped you will receive a shipping confirmation with tracking information 

Any taxes or duties on international shipping are at the customer's expense 


Customers receive an order confirmation email which will allow you to track the status of your order once it has been processed.

Yes, you can email with any changes within 24 hours of placing your order and we will make the necessary changes prior to shipping.