If you really, truly don't like our product within 30 days of purchase, please email us and we will arrange a refund.

To return your product, mail your product to: 
Chin Whiskers Grooming Co. Box 1418 Okotoks Alberta CA T1S 1B4

Customer is responsible for paying for their own shipping costs when returning any item(s). Shipping costs are non-refundable. If you have been granted a refund, the cost of return shipping will be deducted from your refund.


Exchanges will only be accepted if product has not been opened.  Customer is responsible for any return or exchange shipping.

If product has been damaged in shipping, please email with order details. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.